Why is my account inactive? Your account is set to inactive when you have not taken a trip in over 60 days. In order to reactivate please contact Veyo Support here and one of our agents can assist in reactivating your account. Related articles Why is my account suspended? What is a Distance Reward? Arizona Daily Rewards How do I upload photos of my driver's license, vehicle registration, and insurance? What are Fraud, Waste, and Abuse?