Report an Accident

Have you been involved in a traffic accident or motor vehicle collision?

Call 911 if emergency services are needed.
If it's a minor accident and emergency services aren't needed, call dispatch immediately to rematch your passenger with replacement transportation. Driver support numbers can be found HERE.
While you are at the scene of the accident (or when it is safe), please fill out our accident form .
After you submit the form, it will automatically be sent to our claims department for review.
Wait for our claims department to reach out to you regarding the accident. This may take anywhere from 1-5 business days depending on claims volume. Until you receive further instructions, you are temporarily ineligible to transport Veyo passengers.

Report a Safety Incident with a Passenger

Has a passenger been aggressive or abusive during a trip (or anytime before or after a trip)?

Contact driver support immediately and give them the details of the incident. Driver support numbers can be found HERE.
Fill out our Passenger Behavior Report.

Had to get your vehicle cleaned and need a cleaning reimbursement? Learn more about those here.