If you have had an incident during a trip involving a passenger’s bodily fluids or bloodborne pathogens, you will need to get your vehicle professionally cleaned and submit an incident report.
Because it is a health concern, Veyo will reimburse you for reasonable expenses up to $75 (unless otherwise authorized) for the cleaning of the damaged area only.
Once your vehicle has been professionally cleaned, fill out a cleaning reimbursement form HERE and select "Submit a cleaning reimbursement request" in the drop-down menu. Enter the details of the trip and the incident.
- Attach photos of any damage and all applicable receipts to your submission. You must attach the receipt from the completed cleaning to receive a credit for your cleaning fees.
- Submissions without a receipt will not be reimbursed. If you have additional items you wish to submit and did not add to the form, please contact Veyo Support.
- Veyo will reimburse you for reasonable expenses up to $75 (unless otherwise authorized) for the cleaning of the damaged area only.