The magnets stick best when your car is clean and free of dirt, so please make sure you’re keeping your vehicle tidy. If you do happen to lose your magnets, we can give you another set at your local Veyo office. Your first replacement set will be complimentary, but you will be charged for any additional sets.
Articles in this section
- Where can I find my IDP Manual?
- How do I contact driver support?
- How do I submit a Fare Review?
- I have other trip issues, who do I contact?
- My phone died during a trip, what should I do?
- Where do I return a lost and found item?
- What do I do if I lost my magnets?
- What is the preferred app for navigation?
- What if I am having GPS issues?
- I am unable to receive a trip request, what should I do?