Soon, drivers will be able to receive groups of trips ahead of time. Trip Groups can be accepted and declined like individual OnDemand trips, but give you the ability to set up to drive ahead of time.
Trip Group Offers
Trip Groups will be offered to you ahead of time and list the time and approximate location of the trips in that group. You can click the offer to see the details right away, or access them later in under Trip Groups in your left menu.
Offers will show trip details like when your pickups will be and where, as well as an estimate of the money you will make to drive those trips.
By accepting a Trip Group, you are accepting all the trips in that group. If you cannot drive that entire route, you can decline it.
If something changes and you can no longer take a trip group you've accepted, you will still be able to decline by giving Driver Support a call. Please do this promptly so we can find other transportation for the members in that group of trips.
Taking Trip Groups
On the day you start your Trip Group, you'll see a list of all the trips you need to take and any needed trip details. You will still be required to call the member before proceeding to the pickup and to check off any required trip instructions.
You will need to complete all the trips in your group before submitting it. You cannot receive individual OnDemand trip offers while you're completing a Trip Group.
On the submit screen you'll be able to mark Go Offline if you're done driving for the day, or you can remain online if you want to get more individual trip offers.
Payment and Fare Reviews
After submitting your Trip Group you will receive a payment summary email for your completed trips, the same as you would for individual trips. You will also be able to visit these trips in Trip History and submit a Fare Review if something doesn't look right.