Overview
All drivers are required to be covered by their personal auto insurance policy. Once a driver logs into the driver app, there are three coverage periods:
- Offline: When you are offline, your personal auto insurance coverage applies.
- Online (Period 1): When you are logged into the driver app and it is prior to you taking a trip, Veyo maintains auto insurance for covered accidents, if required by the state in which you are located. It is recommended that all drivers have additional coverage under their personal auto insurance policy (it is often called a Rideshare Endorsement).
- En Route/On Trip (Periods 2 & 3): When you are en route to pick up a passenger or have a passenger in your vehicle, Medical Transportation Management (MTM) or Veyo maintains auto insurance for covered accidents.
It is recommended that drivers have a Rideshare Endorsement. What is a Rideshare Endorsement?
It extends certain coverages on your personal auto insurance policy so that they apply during the "app on" period when you are available on the driver app but prior to you taking a trip. If an accident occurs during this period (Period 1), the Rideshare Endorsement may help prevent you from paying out of pocket for related expenses. You can contact your agent to ask about rideshare insurance.