Driving history requirements
Veyo requires our Independent driver providers (IDPs) to have a valid US driver's license for at least 3 consecutive years. We may get an error on your DMV check if the issued date listed on your current driver’s license card doesn't meet these requirements.
This could happen if:
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Your license was renewed or reissued in the past year
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You recently moved to another state
If we are unable to see proof of your driving history on your DMV check we will let you know so that you can provide additional information to us.
Uploading proof of driving history
To verify your driving history, we'll need one of the following:
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A photo of an older driver's license (if you did not move from another state)
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A copy of your certified driving record (if you did move from another state OR if you don't have a copy of an older driver's license from your current state establishing 3 years of driving history)
You can provide either of these by responding to the email you received and attaching them there. Or you can click here to submit a support ticket and attach the documents at the bottom: Contact Veyo Support
Once you're done, we'll review your documentation within 1-2 business days.
You can get a copy of your certified driving record through your state's DMV website using the links below. Make sure the report includes the original issue date of your license.
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- Online records are not official documents. You will need to complete and mail an INF 1125 form to the address on the form.
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Check: "Certified Copy + License Issuance Date Letter"
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Ask to have the original issue date listed on your report
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