If you have had an incident during a trip involving a passenger’s bodily fluids or bloodborne pathogens, you will need to get your vehicle professionally cleaned and submit an incident report. Because it is a health concern, Veyo will reimburse you for reasonable expenses for a cleaning of the damaged area.
Once your vehicle has been professionally cleaned, fill out our incident form and select "Incidents" in the drop-down menu. Enter the details of the trip and the incident.
Please remember to attach photos of any damage and all applicable receipts to your submission. You must attach the receipt from the completed cleaning to receive a credit for your cleaning fees. Submissions without a receipt will not be reimbursed. If you have additional items you wish to submit and did not add to the form, please contact Veyo Support.