If you feel a trip was not calculated correctly, or are missing a trip from your manifest, a fare review must be submitted.
Fill out this form as soon as you see the discrepancy. https://forms.office.com/r/xMSJUyjDeb
All asterisked items on the form must be filled out
Fare Reviews can be submitted up to 7 days after the date the trip was completed.
DO NOT CLAIM A TRIP IF THERE IS A DISCREPANCY!
Once you claim a trip, you have confirmed you are comfortable with that trip payment. Fare reviews and adjustments are not made to claimed trips.