Claims

Are you having issues claiming a trip? We have some pointers to help with trouble shooting.NOT READY/ YELLOW CAUTIONIf you are seeing a "Not Ready" note or a yellow caution symbol under Claim Statu... Read More

If you feel a trip was not calculated correctly, or are missing a trip from your manifest, a fare review must be submitted. Fill out this form as soon as you see the discrepancy. https://forms.offi... Read More

In order to receive payment for a Batched trip, it must be claimed on MTM Link in the Online Portal, located here:  https://mtm.mtmlink.net/ This is the process to claim a trip in the MTM Link Onli... Read More