Best Practices

Going offline and back online can actually decrease the number of trips you receive. Drivers are not set in any particular order in Veyo’s dispatch system, only seen as offline and online. Switchin... Read More

In order to preserve privacy and confidentiality in accordance with federal and state laws, and to ensure that all record maintenance requirements are followed, IDP drivers are expressly prohibited... Read More

While online, please refrain from taking any personal phone calls, texting, or using other apps while waiting for a trip. While we know it's tempting, please do not actively drive for other ridesha... Read More

The preferred navigation app is Google Maps as it calculates the shortest and fastest route available at any given time. Google Maps calculates the route based on the time of day, traffic, weather,... Read More