Please read over the Fare Reviews section in the Independent-Driver Provider Handbook. If you believe there are any discrepancies with your payment, please access the trip information via the Veyo Driver App and send the trip ID, date, amount you believe should have been paid, and the amount that was deposited into your account to Veyo Support here. Please also include the reason why you are requesting a fare adjustment (e.g., change in destination address).
Example: “I was only paid $13.70 for Trip #123456 that happened on 11/10/15 that should have been $14.45 because the destination address changed to (new address).”
Please follow this format so that the issue can be corrected in an efficient manner. If there are multiple trips with incorrect amounts, please include them all in the same email correspondence.