Payment & Fare
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How do I get paid?
When you sign up to drive with Veyo, you'll be asked to enter your bank account information so we can pay you via direct deposit. Payment will be automatically deposited into your bank account once... Read More
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How do I update my banking information?
You can update your banking information through the driver-provider app. Please follow the steps as listed: 1. Open the menu in the Veyo app and click on "Profile" 2. Next, click on "Personal... Read More
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How is payment calculated?
Payout rates vary per market, please refer to your state's "Getting Paid" page for more specific information on this. The payout rate for each trip is calculated by estimating the most direct ro... Read More
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Where can I see my trip earnings?
Your total trips earnings will be displayed on the homepage of your app once you log in. You can swipe left and right on the earnings to see your weekly and monthly totals. For earnings on specific... Read More
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I believe my payment might be late or missing, how do I find out the status?
Veyo Support is best suited to handle questions in regards to payments. Veyo Support can be contacted here, all inquiries will be answered within 24-48 hours. Please note, during high volume times... Read More
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There is a discrepancy with my pay, what should I do?
Please read over the Fare Reviews section in the Independent-Driver Provider Handbook. If you believe there are any discrepancies with your payment, please access the trip information via the Veyo ... Read More
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Where do I find help setting up my direct deposit?
You can edit your bank account information via the Veyo Driver app. Information on changing your banking information can be found here. If you are having technical difficulties please contact Veyo... Read More
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How do I see my total miles driven?
If you'd like to see the total miles that you have driven, please contact Veyo support here for further assistance. Read More
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When do I get paid each week?
Veyo’s agreement with Independent Driver Providers (IDPs) is that they will receive payment once a week. The weekly pay cycle starts on Sunday and ends on Saturday. Payments are typically made eve... Read More