The transportation compensation only covers the trip from the specified pickup location to the specified drop-off location indicated in your driver app. If you pick-up/drop patients off at an alternate location, the trip may be flagged as fraudulent and you may not be paid for the trip.
If a passenger requests a different pick-up/drop-off location, please call driver support for assistance and approval:
Driver Support:
Arizona: Driver support: (855) 722-0228
Connecticut/Wisconsin: Driver support: (877) 771-5972
Florida/Missouri/Ohio: Driver Support: (636) 695-5539
Michigan/Texas: Driver Support: (877) 986-7416